| Field | Information |
|---|---|
| Service name | DeepJournal (personal journaling & AI insights) |
| Data Controller | DeepJournal |
| Contact | etienne.routhier21@gmail.com |
| Hosting – Application | Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA |
| Database Hosting | Supabase Inc., 970 Toa Payoh North, Singapore |
| Payment Provider | Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Dublin Ireland |
2.1 Introduction
DeepJournal ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our journaling service.
2.2 Data We Collect
| Category | Examples | Legal Basis (GDPR) |
|---|---|---|
| Account Data | Email, password hash | Contract (Art. 6(1)(b)) |
| Journal Entries | Free‑text diary content you submit | Consent (Art. 6(1)(a)) + Contract (Art. 6(1)(b)) |
| Structured AI Data | Summaries & extracted entities generated via OpenAI API | Contract (Art. 6(1)(b)) |
| Payment Data | Last 4 digits of card, expiry, billing address (via Stripe) | Contract (Art. 6(1)(b)) + Legal obligation (Art. 6(1)(c)) |
| Technical Data | IP, device, cookies, logs | Legitimate interest (Art. 6(1)(f)) |
2.3 How We Use Your Data
- Provide and maintain the service (journaling, AI insights, storage).
- Process payments and manage subscriptions via Stripe.
- Generate structured data with OpenAI. We configure provider settings so prompts and outputs are not used for model training.
- Detect, prevent & address fraud or misuse.
- Comply with legal obligations.
2.4 Data Sharing & Sub‑Processors
| Recipient | Purpose | Safeguards |
|---|---|---|
| OpenAI, LLC (USA) | Natural‑language processing | EU Standard Contractual Clauses; data‑usage opt‑out/no training |
| Stripe Payments | Payment processing | GDPR‑compliant; PCI‑DSS |
| Vercel | Application hosting | SCCs |
| Supabase | Database hosting | SCCs |
We never sell your data.
2.5 International Transfers
Data may be transferred outside Switzerland/EU to the USA. We rely on Standard Contractual Clauses and relevant provider safeguards.
2.6 Security Measures
- TLS 1.2+ encryption in transit
- Encrypted storage at rest
- Role‑based access; keys in secure secret manager
- Regular backups & audits
2.7 Data Retention
Journal content is stored until you delete it. Server logs and backups are retained for 30 days. Payment/transaction data is kept up to 10 years to meet legal obligations.
2.8 Your Rights (GDPR / Swiss FADP)
- Access, rectification, deletion
- Portability (JSON export)
- Withdraw consent at any time
- Complain to your local Data Protection Authority (e.g., FDPIC or CNIL)
Contact: etienne.routhier21@gmail.com
2.9 Cookies
See our Cookie Policy. A banner obtains consent for non‑essential cookies; you can change choices anytime via “Cookie Settings”.
2.10 Changes
We may update this Policy; significant changes will be emailed 30 days in advance.
DeepJournal uses AI to generate insights. We disclose the following in line with the EU AI Act transparency requirements:
- AI features: summarization, pattern detection, and insight generation for journal entries.
- Provider: OpenAI (LLM). We configure provider settings so your inputs/outputs are not used for model training.
- Premium nightly analysis: for premium subscribers, your entries are analyzed each night to produce insights. You can delete entries and their analyses at any time.
- User control: all data we store is shown in your account. You may export and delete your data at will. Contact support if you need help.
- Intended purpose: personal wellbeing journaling support. No medical, legal, or financial advice. Outputs may be inaccurate.
- Safety: no biometric categorization, no emotion recognition, no high‑risk AI use cases.
4.1 Acceptance
By creating an account or using DeepJournal, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the service.
4.2 Eligibility
You must be 16 years or older and capable of forming a binding contract.
4.3 Accounts & Security
- Keep your credentials confidential.
- You are responsible for all activity under your account.
4.4 Subscription
Subscription details are governed by the Terms of Sale in Section 5.
4.5 User Content
You retain ownership of your journal entries. You grant us a non‑exclusive, revocable license to process your content solely to provide the service.
4.6 Acceptable Use (AUP)
- Do not upload illegal, hateful, or infringing content.
- Do not attempt to reverse‑engineer the service or the AI models.
- Do not use the service to harass or harm others.
- Do not spam, scrape, or disrupt the servers.
4.7 AI Disclaimer
AI outputs may be inaccurate. Do not rely on DeepJournal for medical, legal, or financial decisions.
4.8 Termination
We may suspend or terminate your account for breach of these Terms. You may delete your account at any time.
4.9 Disclaimer of Warranty
Service provided "as is", without warranties of any kind.
4.10 Limitation of Liability
To the maximum extent permitted by law, our total liability will not exceed the amount you paid in the last 12 months.
4.11 Governing Law & Jurisdiction
These Terms are governed by Swiss law. Exclusive jurisdiction: courts of Lausanne, Switzerland.
4.12 Changes to the Terms
We may modify these Terms; continued use after notice equals acceptance.
5.1 Plan & Price
- DeepJournal Pro: CHF / EUR 10 per month (VAT included where applicable).
5.2 Billing Cycle
- Recurring monthly charge via Stripe.
- Your subscription renews automatically unless cancelled.
5.3 Payment Processing
Payments handled by Stripe; we never store full card details.
5.4 Trials & Promotions
If offered, trials convert to paid plan unless cancelled before trial end.
5.5 Right of Withdrawal (EU Consumers)
You may cancel within 14 days of initial purchase for a full refund if you have not used the service beyond basic exploration. To exercise, email etienne.routhier21@gmail.com.
5.6 Cancellation
Cancel anytime in your account dashboard; access continues until period end. No partial refunds for unused time after withdrawal window.
5.7 Refund Policy
Refunds issued for double charges or technical failures. Contact support within 30 days.
5.8 Price Changes
We will give 30 days' notice before price increases; you may cancel before the new price applies.
5.9 Taxes
Prices include VAT/GST where required. You are responsible for any other applicable taxes.
6.1 What Are Cookies?
Small text files stored on your device to operate and improve the service.
6.2 Cookies We Use
| Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Session management | session_id, csrf_token |
| Functional | Remember preferences (theme, language) | ui_theme |
| Payment | Enable checkout via Stripe | __stripe_sid, __stripe_mid |
| Analytics (optional) | Anonymous usage stats | plausible.io (no personal data) |
6.3 Consent
We use a banner to obtain consent for non‑essential cookies. You can withdraw at any time via "Cookie Settings".
6.4 Managing Cookies
Most browsers allow you to delete or block cookies. Service functionality may be impaired.
6.5 Changes
We may update this Cookie Policy; changes are effective when posted.
Questions? Email etienne.routhier21@gmail.com.